Rant about rude people
Sunday, December 9th, 2007In other news- I am having problems at the new GM at Golds. This guy does NOT have good personal service skills. He is so bad, people avoid him. I don’t know if he knows how rude he comes off when talking to people- but members are not going to stick around if this guy is running the place.
BF and I signed up before he came on, and got a lower rate. Somehow, the financial company combined our payments together and put them on one card instead of splitting the payments to each of our accounts. The GM said if he had to change the paperwork, then he would have to up the rates on us to the "current rates".
He said "you are making a big deal over 3 dollars and I don’t know whats going on- maybe you and your boyfriend are having problems or what…."
Ok talk about pissed off. I was livid. That was NOT professional at all and as a GM he shouldn’t be making a comment like that to a member. I was like well actually a$$hole, my boyfriend and I are fine, we don’t live together and won’t be doing that till marriage. Therefore, we don’t want finances combined just yet. Not to mention, that’s none of your damn business!
Ok, I feel better. I didn’t say that. But I am calling corporate and I am going to rally all the senior citizens together to do the same. I saw him be completely rude to one of them before her aquatics class. They have a lot of leverage over that gym because they have been members for so long and they are all friends.
If I have to leave because of this guy, I am taking people with me. Personal service makes gym. And a friendly staff, keep members around.






View all comments | Leave Comment