Customer Feedback Blog!

Ok so maybe we’re not as gangster as we would like to be, but we certainly sit at the high roller’s table when it comes to world class service, experience, and quality.  Won’t you join us?
Here’s some great feedback passed on to me by our fantastic customer service powerhouse Kava Kava Cami.  She’s a veritable lightening rod for positive feedback.  It’s not shocking to see that she brings out the best in people.  In case you wanted to know, lightening does strike twice, just ask the Cami-meister.

It’s about noon on Tuesday.  I just received my delicious goodies from you guys.  Unreal turn time.  I need to get on your staff somehow, sales PR.  Impressed isn’t the word my friend.

Matt

Also a quick note to tell you how friendly and helpful your company is.  I called regarding a mistake I made on my order and the person who helped me was great.  She completely solved my problem quickly and politely.  Good personnel!

I recieved the product extremeley fast!! your website is amazing!! it was recomended to me by a friend, as a first time buyer i am extremeley pleased with your performance, the follow up was unexpected and well appreciated,
thank you for helping me beef up!!!
i will definitely be back for more, well ran business you have!!

One last thing.  Our man with a plan Booker passed this little gem along to the Customer Service department as well.  Take a gander salamander:

Bodybuilding.com ROCKS! Online retailers need to take their example and use it as a template for best practices. I can not overstate the case, Bodybuilding.com’s performance is head and shoulders above the rest. Pick a vendor Amazon, NetFlix, it doesn’t matter. Bodybuilding.com consistently gets me my purchases faster than any of them and I have an FPO address - a ship at sea in the Western Pacific. I am always amazed at how fast they do it. Why can’t the others?

Here are a few kind words from some of our service men and women currently serving our country overseas.  We do our best to thank them for their service to our country by giving them the best customer service around.  Thanks gals and guys!  

I am currently in Iraq and the web site is one of the easier to purchase from. And the service is exceellent such as advice, follow-ups and input of how to use and stack products.

So far so good my fellow NCO’s have ordered from here and we all love the speed and service

Here are a few highlights from the past few days of what our customers have been saying about us:

I have been very pleased with the shopping experience. Any time I have had to deal with anyone they have been pleasant and courteous. ~ Rob H

I am pleased with the product and delivery time and as a result have re ordered twice from you even though i live in the uk the delivery time was quite fast. let me take this oppotunity to say thank you for providing a service of high quality on an international level. Wes H. From The UK

Shipped on time to Australia even quicker than other companies within Australia! ~Sean C. From Gooseberry Hill Western Australia

Sweet deals shopped with you guys when I was deployed and now that I’m home I’ll continue to shop and save with you guys! ~ Candy O. From WI

In this blog we will post actual comments left by customers in their own words about purchasing from Bodybuilding.com.  Here are a few from the last week:

Every purchase that I have made from Bodybuilding.com has been flawless. I have had great customer experience not only with the website but with the customer service. I will always refer my friends to Bodybuilding.com and I will always make my purchases from here. You can’t beat the prices or the service. Thank you..  ~William from Louisiana

Bodybuilding.com is great, have not had one problem. They are a breath of fresh air compared to A1Nutrition.com. I tell everyone about it and when I was in the military they were quick to ship their products overseas while we were deployed! Thanks for your support! ~Spencer from California

Bodybuilding.com is by far the best place to purchase fitness supplements on the web or a retail locations. I have had nothing but the best service all-together on this site.  BB.com rocks! ~Oliver from Kentucky

I really like your site, I had a question that I couldn’t quite find so I dialed the toll free number and within about 35 seconds I was talking to someone who told me the right answers and even gave me other options.. very helpful… I will do all my fitness shopping here from now on. thank you to a easy experience! ~Andrew from Canada

Posted by Cardio Colin.