Fulfilling Personalized Service!
I am writing to advise you of my experiences with Bodybuilding.com thus far. I have used many other supplement websites, and supplement mega-stores. Needless to say, once I began using your website store, all membership cards were destroyed and all other websites were removed from my favorites. The prices are great, the service is second to none, the quality of the product received is better than directly from the manufacturer.
Whenever I order, I receive e-mails advising me of the status of my order and then a follow-up to ensure that the order was received and I was happy with it. In an environment where companies view customers as a number, you stand out with your personalized service. You have made a customer for life and thank you for fulfilling my supplement needs in such outstanding fashion. Have a great day.
- Alex
September 19, 2009 at 10:29 am
For me, this has been the most pleasant, efficient, and customer service oriented online shopping experience ever. I placed my order literally two days ago. I not only immediately received my order confirmation in my email, but also a receipt and tracking information. Here I am two days later and my order is in my hand. I wish that more companies were like this one. I placed an order with another company almost two weeks ago and I still don’t have my order, never received tracking info… and because today is Saturday their customer service department is closed. KUDOS to Bodybuilding.com for taking the time to ensure a satisfying customer service experience!