Customer Feedback Blog!

We have been receiving some great feedback lately from a few of our customers.  Everyone, from personal trainers and competitors to the weekend warriors need to get their information and products in a timely manner.  I love to hear that we were able to fill their need when needed!  Thank you for taking the time to submit your feedback!!  

I’m a graduate business student and I admire the way BB runs their company. You set the standard for the way an e-commerce business should operate: great customer service, fast shipping, prompt responses, very helpful, great prices, coupon codes, free samples, price matching, not to mention Whey Cheap which is a great marketing tool. It seems like you prioritize keeping your customers happy over anything, which in the long run is most important for success.

On top of that… I’m a personal trainer and performance nutritionist and yet I’ve learned more from the BB.com forums then from my certifications! I mentioned this to you guys before and I stand by it now that I will never shop at GNC, Vitamin Shoppe or any online competitors for my supplements.

~Kyle

Our one and only "Skull Crusher" Scott bringin down the house …

Dear Bodybuilding Service,

I had an extremely good experience with the sales rep, Scott Grady. He was extremely helpful with information on any product I asked about and I also appreciated his opinions on the products as well. You can definitely expect me to return to buy more of your products. Your prices are great and as I mentioned I have good experiences whenever I make purchases. You will be hearing from me soon.

I write to inform you of my pleasant surprise at the quality of service I have received during the past few weeks from your team. It is not often that online communications yield positive results but in your team’s case I am happy to say that they have delivered professional and valuable service each and every time. In particular, I was impressed by Athletic Ashley. Prompt, polite and professional, the type of person missing from most support organizations in today’s marketplace. She not only had the patience to answer my long list of questions but helped me understand what I need to do and how best to achieve all this.

Allow me Sir, to congratulate yourself and all your team member for a job well done. I for one am certain to remain a loyal fan of BodyBuilding.com.

~Zeron “John” Yaralian
Yerevan Armenia

Awesome and thanks so much!!!!! You guys have the best customer service and obviously thats a huge success for your businesses growth. I appreciate doin business with you and I will look forward to my next order with you guys in about 3 weeks to one month (post competition) which will contain a bunch of mass building supplements as I will be in my off season. I refer many people to you and try to be a walking advertisement for you guys, whether its the bodybuilding.com shirts I wear in the gym or the bodybuilding.com decal on my car window, I represent you guys anyway I can. Thanks again

~Ryan Moss

Mick and Booker,

Thank you both and bodybuilding.com for your continuous support and dedication to my passion.  I recently competed in the NPC North Carolina State Bodybuilding/Figure Championships at High Point, NC for my first time on Apr 18.  

I had only 8 wks of training upon returning from 15 months in Iraq and this could not have been accomplished without your support.  I took 2nd place for Master Division and 3rd place for Open Figure.  It was challenging and I’d love to do it again.  I’ve attached photos.

I just arrived to Camp Zama, Japan yesterday on military orders.  This is where i’ll be the next 3-4 years.  

Again, thank you for your support and contributions and I look forward to your continued support as I prepare for the upcoming 3 shows:  NPC Europa Super Show Bodybuilding/Figure in Dallas, TX (Aug 15); Houston Am Bodybuilding/Figure Championships in Houston, TX (Aug 29); and All Forces Nationals Bodybuilding/Figure in Tampa, FL (Oct 24).  Maybe one in June or July in Japan (date TBD).

You guys are the best!

Thank you,

Marilyn Keene